DeepStream

Learn how to set up your account and company profile before sending your requests

Getting started as Buyer

This article aims to help you understand what the Dashboard is, its benefits, and how to interact with it

Keep up to date with your Buyer Dashboard

User roles & permissions

Support articles aimed at helping Buyer organisations get the most out of DeepStream.

Buyer Hub 

Pre-qualification repository 🚁

Learn how to set up, organise, create, manage, and remove questions and categories in your Questions library to streamline Questionnaires.

Setting up the Questions library

Learn how to create, customise, review & publish Questionnaires to gather essential supplier information and manage compliance effectively.

Creating a new Questionnaire

Learn how to send published Questionnaires to Suppliers, invite team members to it, manage recipients, and set up automatic reminders.

Sending a new Questionnaire

Learn how track Active questionnaires and how to review, comment on, approve, or reject Supplier questionnaires.

Reviewing Questionnaires

Learn how to revise, update, and publish Questionnaire changes, manage question edits, and download reports in the Pre-qualification module.

Managing Questionnaires

Learn how to use the various question types when building questionnaires or gathering supplier details in a Request.

Available question types in a Pre-qualification Questionnaire

Articles aimed at helping Buyers understand the full feature set of the Pre-qualification module.

Pre-qualification

Requests repository 🚁

Building and sending a Request

This article teaches how to use Multi-stage responses on line items enabling to run Requests asking for ‘Best and Final Offers’.

Setting up a Request with Multi-stage Line item responses

Adding Custom and Predefined fields to a Line items section

Locking and Unlocking Supplier responses

This article aims to help buyers understand how to manage, close, and award their Requests

Managing & Closing a Request (New)

This article provides detailed guidance on building templates for requests

Building templates for Requests

This article provides detailed guidance for Buyer users on how to enable public requests

Building and sending a Public requests

This article aims to help you understand our Audit Trail feature, its benefits, and how to interact with it

Keep track of everything using our Audit Trail

This article provides insights into the four primary ways to communicate within your team and with potential suppliers

Communicate with our messaging tools

This guide is for buyers to learn how to effectively compare supplier responses using the Comparison Table

Compare Supplier Responses (New)

Articles aimed at helping Buyers understand the full feature set of the Requests module.

Requests

This article provides detailed guidance on setting up eAuctions for buyers

Setting Up eAuctions

This article provides guidance on how to run an eAuction once it has been set up

Running an eAuction

Articles aimed at helping Buyers understand the full feature set of the eAuctions feature.

eAuctions

Contracts repository 🚁

Creating a new - Full workflow type - Contract

Managing a - Full workflow type - Contract

Ending a - Full workflow type - Contract

Creating a new - Legacy type - Contract

Managing a - Legacy type - Contract

Ending a - Legacy type - Contract

Articles aimed at helping Buyers understand the full feature set of the Contracts module.

Contracts

Send an introductory email to let suppliers know you're inviting them to DeepStream

Learn how to use Supplier Lists and organise your suppliers by grouping them together

Organise your suppliers using Supplier Lists

This article aims to help you understand what Product & Services Tags are, their benefits, and how to interact with them

Search for new suppliers using Product & Services Tags

Learn how to find new Suppliers through the DeepStream network

Leverage our Network to find new suppliers

Articles aimed at helping Buyers understand the full feature set of the Network module.

Network

This article aims to help you understand what our Drive is, its benefits, and how to interact with it

Store Your Key Documents on Our Drive

Articles aimed at helping Buyers understand the full feature set of the Drive module.

Drive

Learn how to navigate and utilise our Reporting dashboard

How to navigate the Reporting dashboard

Articles aimed at helping Buyers understand the full feature set of the Reporting module.

Reporting

Find answers and get help from Intercom Support and Community Experts

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