🗣️ This article is intended for Suppliers. If you are a Buyer, please refer to our Buyer hub content.
Understanding user roles and permissions is essential for effectively managing access and collaboration within DeepStream. This article provides a clear overview of the three main user roles available on the platform - Super user, Full user, and Authorised stakeholder - and outlines the varying levels of access each role has when creating and managing Requests.
Whether you're setting up new team members or refining your internal processes, this guide will help you make informed decisions about assigning roles and managing permissions.
Super user
A Super user role offers all available permissions, including user management, and default access to all company requests and contracts.
A Super user has oversight across the company and can take necessary actions.
They can see and manage all requests and contracts on the platform, even if not on the team.
Super users can join a request or contract as an owner, and their role cannot be edited.
Users creating or invited to create a company are made a Super user by default.
Super users do not receive notifications by default; they must be added to the team.
Full user
A Full user has all permissions across the platform, except for user management. This profile is ideal for colleagues who plan to manage Requests using DeepStream.
Full user’s access to Requests and Contracts is request/contract-specific and granted through team permissions.
Full users can be added to a team as either a Request Owner or a Request Member.
Request Owner:
Automatically assigned to the user who has been invited to the Request.
Can promote other Full users to also be Request Owners.
Request Member:
Invited by a Request Owner.
Can view and edit the Request, but cannot change their own or others’ permissions
⚡ Top tip: A Request can have multiple Owners. Promote trusted team members if needed.
✏️ Important to note: Additional restrictions can be applied to Request Members at the discretion of the Request Owner.
Authorised stakeholder
An Authorised stakeholder is a limited-access user profile on the DeepStream platform, designed for indirect users - such as legal, technical, or engineering teams - who contribute input on specific Requests or Contracts.
This user role is ideal for stakeholders who occasionally need to review or respond to buyer inqueries.
Authorised stakeholders can only join a team as a Team Member.
⚡ Top tip: Use this profile for cross-department collaboration without expanding your Full user count. Add stakeholders who need to stay informed or weigh in - without managing Requests themselves.
✏️ Important to note: If you are an Authorised stakeholder and believe you need Full user permissions, visit the Manage team section under the main menu to identify who in your organisation can update your user profile.
Invite team members to DeepStream
If you want to work with multiple team members (or other departments), before adding them to any Request or Contract, you'll need to invite them to the platform.
✏️ Important to note: Only Super users can add users to DeepStream.
To do so, follow these steps:
On the top right corner, in the navigation bar, click the dropdown arrow and select Manage team.
Click on the +Add user button.
Fill in the email address field.
Next, select a role for the user you wish to add.
To finish, click Add user. Once the invite has been sent, your colleagues will receive an email notification to sign up through the link in the email.
To learn more about Collaborating on Requests in DeepStream as a Supplier, please refer to the Adding and Managing Team Members article.
Got a question or need clarification? Send us a message by clicking the Help chat button in the bottom right - our AI assistant, FIN, will help you right away, and connect you to our team if needed.