User roles

This article details different user profiles, permissions & access for Buyers.

Anika Gadher avatar
Written by Anika Gadher
Updated this week

This article is intended for buyers. If you're a supplier, check out our supplier help articles here.

This article covers:

Super User

This role offers all available permissions, including user management, and default access to all company requests and contracts.

  • A Super User has oversight across the company and can take necessary actions.

  • They can see and manage all requests and contracts on the platform, even if not on the team.

  • Super Users can join a request or contract as an owner, and their role cannot be edited.

  • Users creating or invited to create a company are made a Super User by default.

  • Super Users do not receive notifications by default; they must be added to the team.

Full User

A Full User has all permissions except user management, with access to specific requests and contracts when part of a team.

  • Full Users can join a team as a Team Member or Owner within a request or contract.

  • Their visibility into contracts and requests is granted by the team.

  • Full Users can perform various activities on the platform, but their access is request-specific.

  • They can be Request Owners or Request Members, depending on their role.

  • Request Members have limitations, such as not sending requests to suppliers or submitting revisions.

Authorised Stakeholder

Authorised Stakeholders have limited capabilities and can join a team as a Team Member only within a request or contract.

  • They have visibility based on permissions granted by the team.

  • Intended for indirect users of the platform, such as legal or technical teams.

  • Authorised Stakeholders cannot send requests and won't impact billing profiles.

  • They can read, comment, and respond to a request, subject to permissions set by the request owner.

Overview of Roles

Role

Manage Team

Create New Requests & Contracts

Receive New Requests and Contracts

Super User

Full User

Authorised Stakeholder

✏️ Please Note: All roles are documented in the audit trail. Role changes must be completed on the Team Management page by users with manage user permissions.

For any further queries, please use our live chat function or email: support@deepstreamtech.com

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